7 days, no quibble. Here is exactly how it works.
If a fault makes DJ Toolbox Pro unusable and we cannot put it right for you, email us within 7 days of your purchase and we will refund you in full.
One address for everything: [email protected]. A real person reads it.
If a fault makes the app's core functionality unusable and we cannot resolve it for you, you get a full refund.
We would rather fix the problem than take your money and leave. Tell us what went wrong first and we will try.
An Event Pass is not a subscription. It does one job: it puts a setlist into your Apple Music library. The moment that export finishes, the pass has done what you paid for, and the playlist is yours to keep.
So the refund line is the export itself. If the export fails, or sends the wrong set, and we cannot put it right, you get your money back in full. Once a playlist is sitting in your library, the pass has been delivered and is not refundable.
You never have to buy blind. A demo set exports free, and every setlist on the site exports free as a plain track list, so you can see exactly what you are getting before you pay a penny.
DJ Toolbox Pro is a subscription, $9 a month or $99 a year. Cancelling stops the next payment and you keep access until the period you have already paid for runs out.
You can do it yourself, right now: open your customer portal. It also holds your invoices, your payment method and your licence key, so it is the quickest way to get a key back if you have lost it. Prefer us to handle it? Email [email protected] and we will.
Freemius is the merchant of record. They handle the checkout, the card details and worldwide tax. We never see or store your card details. Your statement will show Freemius rather than DJ Toolbox Pro.
Nothing on this page reduces the rights you have under the consumer law where you live. If those rights give you more than the 7 days above, they apply instead.
This page is a plain-language summary. The binding version is section 9 of our Terms of Service, and if the two ever disagree, the Terms are what counts.
No card. No risk. Just better sets.